Your order goes through some very strategic processes to ensure your garment is of the highest quality. It’s made to order which is what makes The Odd Shark so dang special. Through this process, you should receive your order within 7-10 business days from when you placed it (sometimes sooner). Keep in mind, during the holiday season, it may take a bit longer due to high demand.
US Domestic Shipping
We estimate your item to arrive approximately 5 days after shipment to destinations within the USA (pay attention to the email we send you with your tracking information). For Alaska, Hawaii, Puerto Rico & all other U.S. territories please allow 2 weeks for delivery. Final delivery is via USPS.
We can’t track orders shipped to locations outside the U.S.A after they reach their destination country. Please allow approximately 2-6 weeks after shipment date to receive your order. Longer than 3 weeks is most likely due to a package getting held in customs, or issues with the local postage delivery after the fact. This is why shipping times vary.
Military Base APO
Orders shipped to APO addresses are done via DHL Globalmail and then turned over to USPS for final delivery (through the military mail system). This can take up to 45 days. Unfortunately, once a package enters the military mail system, tracking ceases to update for military security reasons. This means we no longer have visibility of your order and cannot provide tracking information.
Can you ship to PO Boxes?
Yes, of course we can ship to a PO box.
Currently, we do not offer expedited shipping, because all of our products are custom made to order. However, we are looking into ways to expand our shipping options for you.
Items that are shipped internationally from the USA are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All duties, taxes, and customs fees are the responsibility of the recipient of the package.
Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country’s customs policies.
Items fulfilled from the EU and UK are charged a 20% VAT rate.
Is there a way to track my order?
Of course! As soon as your item is shipped, we’ll send you a tracking number so you can follow it all the way to your doorstep :)